Contact Us

Get in Touch With Our Team

At Alpha Insurance, we believe in building lasting relationships with our clients. Our dedicated team is always ready to assist you with your insurance needs.

Whether you're looking for a quote, need to file a claim, or simply have questions about your policy, we're here to provide the support and guidance you deserve.

Quick Response Time

We typically respond to all inquiries within 2 business hours during our operating hours.

Expert Advisors

Our licensed insurance professionals have an average of 10+ years of industry experience.

Multiple Contact Options

Reach us by phone, email, live chat, or visit one of our local offices for in-person assistance.

How to Reach Us

Choose the contact method that works best for you

Phone Support

Speak directly with one of our insurance specialists for immediate assistance.

1-800-ALPHA-CARE

Mon-Fri: 8am-8pm EST

Email Us

Send us a detailed message and we'll respond within 2 business hours.

info@alphainsurance.com

24/7 Response

Live Chat

Get instant answers to your questions through our live chat service.

Start Chat Now

Mon-Fri: 9am-6pm EST

Visit Our Office

Schedule an appointment to meet with one of our agents in person.

Find a Location

By Appointment

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

First Name *

Last Name *

Email Address *

Phone Number

Subject *

Message *

Contact Information

Find our main office details and connect with us on social media.

Main Office

123 Insurance Avenue
Suite 500
New York, NY 10001

Phone Numbers

General: (555) 123-4567
Claims: (555) 123-4568
Emergency: 1-800-ALPHA-911

Email Addresses

General: info@alphainsurance.com
Claims: claims@alphainsurance.com
Support: support@alphainsurance.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

Frequently Asked Questions

Quick answers to common questions about contacting us

What's the best way to get a quick insurance quote?

The fastest way to get a quote is through our online quote form on our website or by calling our dedicated quote line at 1-800-ALPHA-QUOTE. Our online system can provide instant estimates for many types of insurance, while our phone agents can give you more personalized quotes in about 15 minutes.

How quickly will I receive a response to my email?

We strive to respond to all emails within 2 business hours during our operating hours (Monday-Friday, 9am-6pm EST). Emails received outside these hours will be responded to on the next business day. For urgent matters, we recommend calling our main line for immediate assistance.

Do I need an appointment to visit your office?

While walk-ins are welcome, we highly recommend scheduling an appointment to ensure that a specialist is available to assist you without wait times. You can schedule an appointment online through our website or by calling our office directly. Appointments typically last 30-60 minutes depending on your needs.

What information should I have ready when I call?

To help us serve you efficiently, please have your policy number (if you're an existing customer), personal identification, and any relevant documents related to your inquiry. For quotes, have information about what you'd like to insure (vehicle details, property information, etc.) and your coverage preferences ready.

Is there a different contact for emergency claims?

Yes, we have a dedicated 24/7 emergency claims line at 1-800-ALPHA-911. This line is staffed around the clock for urgent claims that require immediate attention, such as accidents, property damage, or other emergencies. For non-urgent claims, you can use our standard claims line or online claims portal.